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Privacy Policy

Wild Roots Renewal CIC

 

Effective date: 1st March 2026

 

1. Introduction

Wild Roots Renewal CIC (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or engage with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

Wild Roots Renewal CIC provides nature-based programmes supporting recovery, resilience and wellbeing.

Contact details:
Email: info@wildrootscic.com
Address: The Coach House, Hallidays Mill, London Road, Chalford, Gloucestershire, GL6 8NR

 

3. What Information We Collect

We may collect and process the following data:

Personal Information

  • Name

  • Email address

  • Phone number (if provided)

Programme Information

  • Information you provide when enquiring about or booking programmes

  • Relevant health or wellbeing information (only where necessary and with consent)

Website Data

  • IP address

  • Browser type

  • Pages visited

  • Cookies (see Section 8)

 

4. How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Provide information about programmes

  • Manage bookings and participation

  • Ensure programmes are safe and appropriate

  • Send updates (only if you have opted in)

  • Improve our website and services

We will only use your data where we have a lawful basis to do so.

 

5. Lawful Basis for Processing

We rely on the following lawful bases:

  • Consent – where you have given clear permission

  • Legitimate interests – to operate and improve our services

  • Contract – where processing is necessary to deliver a programme

  • Legal obligation – where required by law

 

6. Health and Sensitive Information

Some programmes may require limited health or wellbeing information.

This data is:

  • only collected where necessary

  • handled with strict confidentiality

  • used solely to support your safety and participation

  • processed with your explicit consent

 

7. How We Store and Protect Your Data

We take appropriate steps to protect your personal data, including:

  • secure digital storage

  • restricted access

  • use of trusted platforms (e.g. Wix, email providers)

We retain data only for as long as necessary.

 

8. Cookies

Our website uses cookies to improve user experience and understand how the site is used.

Cookies may collect:

  • browsing behaviour

  • site usage data

You can manage or disable cookies through your browser settings.

 

9. Sharing Your Data

We do not sell your personal data.

We may share data with:

  • service providers (e.g. website hosting, email platforms)

  • programme partners (only where necessary and with consent)

  • legal authorities (if required)

All third parties are required to handle your data securely.

 

10. Your Rights

Under UK GDPR, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • restrict or object to processing

  • withdraw consent at any time

  • lodge a complaint with the Information Commissioner’s Office (ICO)

 

11. Third-Party Links

Our website may contain links to other websites.
We are not responsible for their privacy practices.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

 

13. Contact Us

If you have any questions about this policy or your data, please contact:

Wild Roots Renewal CIC
Email: info@wildrootscic.com

Absolutely. These are important foundations for credibility, safety, and working with partners like NHS or charities. Below are website-ready drafts you can use as separate pages or sections.

 

Safeguarding Statement

Wild Roots Renewal CIC

 

Our Commitment

Wild Roots Renewal CIC is committed to creating a safe, respectful and supportive environment for all participants, volunteers and staff.

Our programmes are designed to support people who may be physically or emotionally vulnerable. Safeguarding is therefore central to everything we do.

 

Who This Applies To

This safeguarding approach applies to:

  • adults participating in our programmes

  • individuals affected by cancer, chronic illness or burnout

  • volunteers, facilitators and staff

  • any partners working alongside Wild Roots

 

Our Approach

We are committed to:

  • treating all individuals with dignity and respect

  • creating inclusive and non-judgemental environments

  • recognising and responding to signs of vulnerability or distress

  • ensuring participants feel safe to express concerns

  • maintaining appropriate boundaries at all times

 

Safe Programme Delivery

We support safeguarding through:

  • small group sizes

  • experienced and qualified outdoor leadership

  • trauma-aware and participant-led approaches

  • clear communication before and during programmes

  • risk assessments for all activities

 

Reporting Concerns

If a safeguarding concern arises, we will:

  • take all concerns seriously

  • respond promptly and appropriately

  • involve relevant services where necessary

  • prioritise the safety and wellbeing of the individual

Participants are encouraged to raise any concerns at any time.

 

Ongoing Commitment

Wild Roots Renewal CIC will continue to develop its safeguarding practices as the organisation grows, including training, policies and partnerships.

 

Contact

If you have any safeguarding concerns or questions, please contact:

Email: info@wildrootscic.com

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